Privacy Policy

At Gowara Couriers, safeguarding your personal data is of utmost importance to us. This Privacy Policy explains how we handle, collect, and use your information when you interact with our website, services, or contact our support. By using our services, you agree to the practices described in this policy.

1. Information We Collect

• Personal Information: Name, email address, phone number, postal address, etc.
• Delivery Information: Pickup and delivery addresses, parcel contents, tracking data.
• Technical Information: IP addresses, browser type, cookies, usage details.
• Communication Records: Emails, customer support requests, etc.

2. How We Use Your Information

• Provide and improve services (e.g., scheduling deliveries, offering tracking updates).
• Customer support and inquiries.
• Compliance with legal or regulatory obligations.
• Marketing communications (with consent).

3. Sharing Your Information

We share your information only with trusted third parties and for necessary purposes (e.g., delivery partners, compliance bodies).

4. Data Retention

Your personal information is retained only as long as necessary to provide services or meet legal obligations.

5. Your Rights

• Access, update, or delete your data.
• Opt-out of marketing communications.

6. Security Measures

We use industry-standard measures to protect your data, including encryption and secure protocols.

7. Cookies and Tracking

Our website uses cookies to enhance user experience. You can manage preferences through browser settings.

8. Updates to this Privacy Policy

We may revise this policy and will notify significant changes via our website or email.

9. Contact Information

Email: info@gowaracouriers@co.uk

Phone: +44 73770562683

Address: 32A Duffield Rd, Derby, DE13BH